Cezar MachadoGrowth Marketing Manager
Aug 17, 2020
Using Live Blogs on WordPress: The Definitive Guide
Live Blogs are a fantastic way to show content more dynamically and address your content curation capabilities. In this ...
Customer Experience
Gui Boechat
May 5, 2021
7 Virtual Event Strategies For Universities To Keep Students Engaged and Entertained
Keep university students engaged with these top 7 virtual ev...
Cezar MachadoGrowth Marketing Manager
Mar 1, 2021
How to Create a Compelling Customer Engagement Strategy Using Live Chat?
The ever-changing digital spaces today demand highly sophist...
Cezar MachadoGrowth Marketing Manager
Mar 1, 2021
All You Need to Know About Content Moderation
Content moderation is one of the best ways which can drive s...
Cezar MachadoGrowth Marketing Manager
Feb 17, 2021
Essential Tips to Improve Sales Conversion With Customer Engagement
Boosting sales conversion is vital to grow your business. Re...
Cezar MachadoGrowth Marketing Manager
Jan 25, 2021
Customer service: mistakes, strategy and trends
How is your customer strategy working for your company? Let ...
Cezar MachadoGrowth Marketing Manager
Jan 12, 2021
Want to amaze your customers? Learn more about customer service strategies
Customer service is more than just a framework. It’s about a...
Cezar MachadoGrowth Marketing Manager
Jan 12, 2021
Everything you need to know about Customer Service
To succeed, companies need more than a good product. They ne...
Cezar MachadoGrowth Marketing Manager
Jan 6, 2021
Push Notification Segmentation: The Important Things to Know
Segmenting push notifications is vital to reach out to your ...
Cezar MachadoGrowth Marketing Manager
Jan 4, 2021
Benefits and challenges of using Push Notifications for your e-Commerce
In today’s modern business world, app-based and web-based “p...
Cezar MachadoGrowth Marketing Manager
Nov 26, 2020
The Future of Customer Experience: Register Now For Arena GO
Live Chat is a tool that offers numerous benefits. You’d be ...
Cezar MachadoGrowth Marketing Manager
Nov 5, 2020
10 Tips for a Powerful Black Friday Customer Experience
2020 has been historic for many reasons, reshaping business ...
Henrique Dutra
Nov 5, 2020
How Rogers used Arena to increase customer Engagement by 64%
Rogers is one of the world’s largest communications an...
Cezar MachadoGrowth Marketing Manager
Oct 9, 2020
10 Key Live Chat Metrics And KPI to Improve Customer Service
To increase the success of your business and customer servic...
Cezar MachadoGrowth Marketing Manager
Sep 25, 2020
Live Chat vs. Chatbot: Which one is the best for your business?
Many companies are lost in the Live Chat vs. chatbot quarrel...
Cezar MachadoGrowth Marketing Manager
Sep 21, 2020
Learn How to Improve E-commerce Customer Experience
Satisfaction is the word of order. To reach it, the customer...
Cezar MachadoGrowth Marketing Manager
Sep 14, 2020
How to use a Live Blog to interact with audiences in real-time
Companies are using Live Blog maximum potential to engage re...
Cezar MachadoGrowth Marketing Manager
Jul 29, 2020
The secret to real data collection [why is a CDP key to your business]
hy is CDP a vital tool for digital marketing strategies? Wor...
Cezar MachadoGrowth Marketing Manager
Jun 30, 2020
Customer Centric: what is it, benefits, and how to apply this strategy
A customer-centric approach is nothing new in businesses, bu...
Cezar MachadoGrowth Marketing Manager
Jun 19, 2020
What are Widgets? Find out how to use them on your website
You’ve probably heard the word Widget before, but if you don...
Cezar MachadoGrowth Marketing Manager
Jun 17, 2020
What is Social Listening and 9 reasons why you should start using it
Social listening is the act of monitoring your brand’s...
Cezar MachadoGrowth Marketing Manager
Jun 16, 2020
What is a Social Stream (and how it can support your content strategy)
Social streams can help publishers integrate contents from s...
Cezar MachadoGrowth Marketing Manager
Jun 15, 2020
Complete guide to Customer Experience: become a pro right now
Customer Experience is a matter of listening to your audienc...
Cezar MachadoGrowth Marketing Manager
Jun 15, 2020
What is Omnichannel (and why it is leading customer experience)
Omnichannel puts the customer in its ultimate core. This int...